Effective Date: June 22, 2026
Acceptance of Terms
By accessing or using www.ridetraffix.com (“Website”), you agree to be bound by these Terms of Use.
If you do not agree with these Terms, you should not use the Website.
About TRAFFIX
TRAFFIX provides transportation-related information, rider services, bus pass sales, route information, and related services for participating schools and communities.
Eligibility
Users creating accounts, purchasing passes, or submitting applications must provide accurate information and must have authority to act on behalf of the student rider.
Parents or legal guardians are responsible for information submitted for minors.
User Accounts
Users may be required to create an account to access certain services.
You agree to:
- Provide accurate information
- Keep login credentials confidential
- Notify TRAFFIX of unauthorized account use
- Accept responsibility for activities occurring under your account
TRAFFIX may suspend or terminate accounts that violate these Terms.
Bus Passes and Transportation Services
Bus passes, registrations, and transportation services are subject to:
- Availability
- Program eligibility requirements
- Rider policies
- Applicable fees
- Published schedules and route changes
TRAFFIX reserves the right to modify routes, schedules, fees, and eligibility requirements.
Payments and Refunds
Bus pass purchases are subject to TRAFFIX policies and any published refund procedures.
Payment transactions may be processed through third-party payment providers.
TRAFFIX is not responsible for errors caused by payment processors or financial institutions.
Acceptable Use
Users agree not to:
- Violate any law or regulation
- Attempt unauthorized access to systems or accounts
- Interfere with Website operation
- Upload malicious software
- Submit false information
- Use the Website for commercial solicitation
Intellectual Property
All Website content, including text, graphics, logos, designs, software, and materials, is owned by TRAFFIX or its licensors and is protected by applicable intellectual property laws.
Users may view and print content for personal, non-commercial use only.
Website Availability
TRAFFIX strives to maintain Website availability but does not guarantee uninterrupted access.
Services may be modified, suspended, or discontinued without notice.
Disclaimer of Warranties
The Website and all content are provided “as is” and “as available.”
TRAFFIX makes no warranties regarding:
- Accuracy of information
- Continuous availability
- Error-free operation
- Fitness for a particular purpose
Limitation of Liability
To the maximum extent permitted by law, TRAFFIX shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the Website.
Indemnification
You agree to defend, indemnify, and hold harmless TRAFFIX, its officers, employees, contractors, and partners from claims arising from your use of the Website or violation of these Terms.
Third-Party Services
The Website may integrate with third-party services, payment processors, mapping providers, or communication platforms.
TRAFFIX is not responsible for the practices or content of third-party services.
Governing Law
These Terms shall be governed by the laws of the State of California without regard to conflict-of-law principles.
Any legal action arising from these Terms shall be brought in the appropriate courts located in Contra Costa County, California.
Changes to Terms
TRAFFIX may revise these Terms at any time. Continued use of the Website after updates are posted constitutes acceptance of the revised Terms.
Contact Information
TRAFFIX c/o City of San Ramon
7000 Bollinger Canyon Rd.
San Ramon, CA 94583
Email: admin@ridetraffix.com
Phone: 925-973-2649
Website: https://www.ridetraffix.com